SERVICE & ASSEMBLY

Production downtimes are expensive and have to be repaired as fast as possible. Regular inspections and maintenance increase the operational safety and reliability of the pump and reduce operating costs. Our service technicians which are equipped with modern service vans help you, if you need fast and professional support.

Our on-site service includes:
  • Recording of the actual condition of the system
  • Examining the installation and construction
  • Checking the running performance (vibration measuring)
  • Detection of the faults and their causes
  • Repair with original DICKOW spare parts
  • Optimisation and adaptation of the pumps to the system conditions

 

Your benefits:
  • Fast reaction time
  • Short downtimes
  • Low repair and maintenance costs
  • Individual spare parts advice and storage solution
  • Fast and reliable support in the case of a warranty claim

 

 

 

 

REPAIR

Strong brands need strong partners who stand for quality, security and the best possible service. Therefore, your DICKOW products should be repaired directly by our specialists - on site, at our factory or by one of our service partners. Our well trained service team is there for you with help and advice.

Our repair service includes
  • Cost-effective overhaul at the factory
  • Urgent repair work on site
  • Damage analysis with consultation
  • Test report and service report
  • Customized plant optimization
  • Emergency repairs in consultation

 

Your benefits     
  • High quality standard - through DICKOW original spare parts in comprehensively documented and tested quality
  • Short repair times - due to very high and short-term availability of parts
  • Worldwide repair service - at our service centres or directly at your site
  • Short downtimes - through immediate and professional repair measures
  • Customised adaptations - we optimize your plant and help you reducing costs

 

 

 

COMMISSIONING

Incorrect installation of a pump, operating errors or inadmissible operating conditions can lead to malfunctions and delays during commissioning. We therefore recommend professional commissioning of your DICKOW products by our service technicians.

Fast and cost-effective commissioning through:
  • Qualified specialists who support you right from the start
  • Visual inspection of pumps and components
  • Assembly and Installation Inspection
  • Leakage check and direction of rotation check
  • Alignment of the pump units using the latest laser technology
  • Examination of the system conditions
  • Setting of optimized system parameters
  • Test run with practice-oriented instruction of the operating personnel
  • commissioning report

 

Your benefits
  • Save costs - through the support of our service professionals
  • Reduce operating costs - by optimizing the system performance with maximum plant efficiency
  • Increase service life - extension of MTBF (mean time between failures)
  • Increase efficiency - thanks to individual process integration of your pump